Travis, and our management company, Wildlife Entertainment Ltd of Unit F, 21 Heathmans Road, London, SW6 4TJ (together “we”/“us”/“our”) are committed to protecting and respecting your privacy.
This privacy notice (“Notice”) sets out the basis on which any personal data we receive from you, or that we gather in any other way, will be processed by us. It applies only to any data gathered when you subscribe to our mailing list from our website at www.travisonline.com (our “Website”) and to any other data that is gathered due to your use of our Website. For the purposes of the General Data Protection Regulation (“GDPR”) Travis and Wildlife Entertainment Ltd shall be the “controller”. All communications should be directed to Wildlife Entertainment Ltd.
“FOLLOW ON SPOTIFY” AND FUNCTIONALITY
Upon clicking the “Follow On Spotify” button and signing in to your Spotify Account via our Website, you will automatically follow Travis and our official playlist on Spotify. If you consent, we will also use the personal information you provide to send you mailing list email communications as described below.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process data about you in the manner set out below.
You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you enter a competition, promotion or survey, when you report a problem with our Website or when you subscribe to mailing lists. You may alternatively provide your information to us by signing up to the mailing list via a sign-up sheet or device at an event, such as a gig. The information you give us may include without limitation your first name, e-mail address and the country where you are.
USES MADE OF THE INFORMATION
We will use the information you give to us, based on your consent, to provide you with our fan newsletters or mail outs, which may include information about records, concerts or other goods or services we offer. This may relate to Travis or any related artists (such as solo projects, collaborations or bands featuring a member of Travis). We may also use it to notify you about changes to our Website or services, in accordance with your and our interests, and the interests of other users of the Website and our services, to ensure that the Website and our services are used in the most effective manner and for maximum benefit.
We do not use your personal data as part of any automated decision-making, including profiling, which produces legal or similarly significant effects concerning you.
DISCLOSURE OF YOUR INFORMATON
We may share your information with selected third parties including:
Our mailing partner, to deliver messages to you in accordance with the purposes set out above.
Suppliers of IT systems and services for the purpose of ensuring the correct operation, or enhancing the operation of IT systems, or to ensure the safety and security of personal data.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We may disclose your personal information in the event that we sell or buy any business or assets, or if we or substantially all of our assets are acquired by a third party, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, on the basis of their and our legitimate interest in negotiating and completing such transaction and their legitimate interests in continuing the business as purchased.
WHERE AND HOW WE STORE YOUR INFORMATION
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. For example, our suppliers use secure servers to store all information you provide to us.
We share the information we hold with suppliers of IT systems and services for the purpose of ensuring the correct operation, or enhancing the operation of IT systems, or to ensure the safety and security of personal data. Most of our partners store and access your data only within the European Union. Where we send out direct mail, as described in this Notice, your data is shared with a mailing partner who stores the data outside the European Union. Where this occurs it is done on the basis of the receiving party being certified with the EU-US Privacy Shield.
A copy of the appropriate safeguards can be obtained by writing to us at the email address given in this Notice. The data we collect from or about you may also be processed by staff operating outside the EU who work for us. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Notice.
HOW LONG WE HOLD YOUR INFORMATION FOR
We will store your data for only as long as your consent remains valid.
We will not use your personal data for direct marketing purposes unless you have provided your consent to us, or to a third party via which we have received the data. You have the right to ask us not to process your personal data for these purposes.
The GDPR provides you with rights to:
request from us confirmation of whether or not your personal data is being processed and where that is the case, confirmation of the information set out in this Notice;
request from us a copy of your data that is undergoing processing;
request that we rectify or complete your personal data, where it is inaccurate or incomplete for the purposes of our processing of the data;
request that we erase your personal data;
request that we restrict the processing of your personal data;
withdraw your consent for future processing (where the processing is based on that consent);
lodge a complaint with the Information Commissioner’s Office, which is the data protection supervisory authority in the UK.
We will comply with any valid request for information under the rights explained above within one month, though we may tell you that this period is to be extended by a further two months where necessary, taking into account the complexity and number of the requests. This will normally be provided free of charge. If the request is manifestly unfounded, excessive or repetitive we may charge a reasonable fee or refuse to action the request.
The provision of personal data to us is neither a statutory nor contractual requirement.
CHANGES TO OUR PRIVACY NOTICE
Any changes we may make to our Privacy Notice in the future will be notified to you by e-mail and will apply from the date of such notice.
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to our Privacy Manager at firstname.lastname@example.org